Good Call ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit thatsagoodcall.com (the "Site") or otherwise interact with us, including when you submit an application or speak with our team.
By using the Site, you agree to the practices described below. If you do not agree, please do not use the Site or submit information to us.
1. Information We Collect
Information you provide directly
When you submit an application or contact us, we collect information you provide voluntarily, including:
- Name and company name
- Email address and phone number
- Trade or industry type
- Annual revenue range
- Comments or details about your business needs
- Any other information you choose to share with us by email, phone, or during a Fit Check call
Information collected automatically
When you visit the Site, our servers and analytics tools may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and referring URLs
- Cookie identifiers and similar tracking data
2. How We Use Information
We use the information we collect to:
- Respond to applications and contact requests
- Schedule and conduct Fit Check calls
- Provide our sales intake services to partner contractors
- Communicate with you about our services, including follow-up calls and emails
- Improve the Site, our services, and the user experience
- Run marketing campaigns and measure their effectiveness
- Comply with legal obligations and protect against fraud or misuse
3. How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers: Vendors who help us operate the Site and our services (form processing, email hosting, analytics, CRM tools), who are bound by confidentiality obligations.
- Legal compliance: When required by law, subpoena, or to protect our legal rights or the safety of others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case the receiving party will be bound by this Privacy Policy or an equivalent.
- With your consent: Any other sharing will be with your prior consent.
4. Cookies & Tracking
The Site uses cookies and similar technologies to remember your preferences, measure performance, and support advertising. You can disable cookies in your browser settings, though some features of the Site may not work properly without them.
Common cookie types we may use:
- Essential cookies — required for basic site functionality
- Analytics cookies — help us understand how visitors use the Site
- Advertising cookies — used by advertising platforms to show relevant ads and measure their effectiveness
5. Advertising & Analytics
We may run paid advertising on platforms such as Meta (Facebook and Instagram), Google, and similar networks. These platforms may set cookies or use pixels on our Site to:
- Track conversions (such as form submissions)
- Build audiences for retargeting
- Measure ad performance
Specifically, our Site may use the Meta Pixel and similar tracking tools provided by Meta Platforms, Inc. Meta uses this data in accordance with its own Privacy Policy.
You can opt out of interest-based advertising through:
- Digital Advertising Alliance (aboutads.info/choices)
- Network Advertising Initiative (optout.networkadvertising.org)
- Your device's advertising settings (iOS and Android)
6. Third-Party Services
We use trusted third-party services to operate the Site and our business. These services may receive information necessary to perform their functions. Examples include:
- Web hosting and domain providers
- Form processing and email delivery services
- Analytics platforms
- Advertising networks
- CRM and communications software
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.
9. Your Rights & Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent at any time
- Opt out of marketing communications by clicking "unsubscribe" in any email or contacting us directly
To exercise any of these rights, contact us using the details below.
10. California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including:
- The right to know what personal information we collect, use, and share
- The right to delete personal information we have collected
- The right to correct inaccurate personal information
- The right to opt out of the "sale" or "sharing" of personal information (we do not sell your information)
- The right to non-discrimination for exercising your privacy rights
To submit a request, contact us using the details below. We will verify your identity before fulfilling the request.
11. Children's Privacy
The Site is intended for business owners and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Material changes will be communicated by posting the updated Policy on the Site and, where appropriate, by other means.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:
Good Call
Email: hello@thatsagoodcall.com
Web: thatsagoodcall.com
Note: This Privacy Policy is provided as a starting template covering common requirements. It is not legal advice. Before scaling advertising or operations significantly, we recommend having a qualified attorney review and tailor this policy to your specific business practices, jurisdictions, and applicable laws (including state privacy laws, GDPR if applicable, and TCPA for SMS/call practices).